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This page describes source implemented by the Booking Engine. It does not prove current Twilio or Postmark provider routing, a fresh delivery, or a successful durable-media outcome.

Source-implemented inputs

  • Twilio SMS/MMS/WhatsApp payloads
  • authenticated Postmark inbound-email events

Behavior

authenticate external intakenormalize message and mediahandle duplicatesrouteresolve durable-media outcomerecord stored or explicit fallback evidence

Postmark attachment handling

At the verified Engine source checkpoint, Postmark attachments can produce a durable, renderable media record when the provider evidence and storage outcome are sufficient. Otherwise, the Engine records an explicit non-renderable fallback; it does not manufacture a successful storage result. The live provider evidence, storage environment, fresh durable-media result, and rendered-media behavior were not reverified on 2026-08-12.

Evidence rule

Do not promote this source contract to current provider or runtime truth without a dated provider destination and same-message receipt, processing, durable-media, and render result.