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Lucia Fieldwork is a small, focused web app for logging and tracking maintenance issues at a property — built for the people actually standing in front of the broken pool pump. Maintenance work usually lives in chat threads: a photo here, a price there, a “did the plumber ever come?” three scrolls up. Fieldwork gives every problem one page of its own — what it is, where it is, photos, notes, whether the owner approved it, what it costs, and what happens next. Chat stays for chatting. Fieldwork is where the facts live.

Log and track an issue

The field guide for property managers — from “something’s broken” to “verified fixed,” with photos.

Review as an owner

The owner’s guide — approvals, costs, feedback requests, and verifying work, in one short pass.

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What an issue carries

Each maintenance issue is a single living record:
  • The problem — a short title, the area of the property, a description, and photos (before, during, and the all-important “after” shot).
  • How much it matters — severity and guest impact, tracked separately from status, so an urgent problem can’t hide behind a tidy label.
  • Money — estimated cost, actual cost, and an explicit cost state, so “roughly €450” and “we spent €450” are never confused.
  • Permission — whether owner approval is needed, requested, given, or declined.
  • The trail — append-only notes and a complete event history: every change, who made it, when.

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Honest by design

Fieldwork inherits Lucia’s truth-state doctrine: the app never lets a record imply something that hasn’t happened.
A vendor’s name on an issue means “this is who we have in mind” — not “they’ve been called.” Scheduled requires a real date. Verified means a person actually looked at the fix. The system enforces this, which is what makes the record worth trusting.
Statuses move through a real lifecycle — logged, reviewed, approved, scheduled, in progress, completed, verified — and the app only ever offers the legal next moves, so the record can’t drift away from reality.

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Where it stands

Fieldwork is built and fully tested, and is being prepared for its first pilot at Villa Valentin. Access is invitation-only while the pilot gets underway. It runs as a standalone companion to the main Lucia platform — lessons learned in the field flow back into Lucia’s operations intelligence.