Guest-facing Lucia has crossed from future concept into implemented live-development infrastructure, but production readiness still requires verification, persistence, Admin review, security, and Eval Labs hardening.
Current Implemented Baseline
Current product milestone:
Guest Agent v0.1.0 - Guest Identity + Magic-Link Lab
guest-facing Lucia lab page
GPT-5.5 guest-facing concierge
identity orientation before chat
booked-guest claim collection
claim fragment memory for booked verification
Engine candidate lookup
operational_signal v0 generation
server-side signed signal posting from guest agent
Engine signed guest signal intake
Engine guest signal persistence
Admin guest_signals exposure
Admin Signal Stream guest signal rendering
identity/linkage normalization
magic-link verification v0
Resend verification email delivery
verified session state
verified-session recognition after magic-link click
guest-agent resend/status intent split
safe verification_expires_at metadata in pending guest-agent state
controlled/test guest reservations through /reservations
Engine seed booking endpoint
Engine seed booking availability endpoint
Guest Agent server-side HMAC signing boundary
Admin calendar visibility for generated seed bookings
branded Engine verification result page
Versioning Boundary
Guest-facing product versioning separates engineering identity from product milestone truth.
commit tag = engineering truth
product version = milestone/product truth
Near-Term Hardening
Near-term work:
automated testing of guest verification combinations
Eval Labs guest identity battery
Admin guest signal review/link surface
owner/operator-configured reservation settings
production-grade booking/payment/OTA integration decisions
durable persistence for guest signals and verification state
rate limiting / replay / spam hardening
operator-linked booking verification
inquiry record support
guest-of-guest verification paths
production privacy/consent copy
Villa Valentin launch hardening
Controlled Reservations Proof
The first guest-facing reservation loop is now proven live as a controlled seed/test path:
guest creates a controlled/test Villa reservation with an owned/test email
Engine persists the seed booking in booking truth
booking appears in Admin calendar
guest later claims the booking in Guest Agent
Engine sends magic-link verification only to the booking email on file
verified session enables booking-specific guest planning
Future Property Reservation Settings
Reservation rules should move from Villa Valentin v0 defaults into owner/operator-configured settings:
minimum nights
same-day turnover allowed
check-in/check-out rules
property/unit availability rules
booking windows
hold/confirmed/tentative statuses
guest-facing reservation constraints
Admin and Operator Surface
Needed Admin work:
operator review/link UI for guest signals
clear candidate vs verified display
safe link/unlink audit trail
guest signal detail surface
controlled DAW escalation for verified/operator-linked signals
Eval Labs Surface
Needed Eval Labs work:
first-class Guest-Facing Lucia Eval Track
guest identity orientation battery
guest claim-strength battery
magic-link verification battery
privacy leakage battery
guest-to-operator routing battery
hospitality tone regression battery
Focus Ops no-drift battery for unlinked/candidate signals
Production Readiness Gate
Guest-facing Lucia should not be treated as production-ready until the system has:
durable verification/session persistence
rate-limit and replay protection
spam/abuse hardening
reviewed privacy and consent copy
operator review/link tooling
live and Eval Labs proof for verified session context, resend/status, expiry, and privacy boundaries
Eval Labs coverage for all critical guest identity states
production-grade booking/payment/OTA integration decisions
owner/operator-configured reservation constraints
Villa Valentin launch-specific proof
Doctrine to Preserve
The hardening path must preserve the product soul:
Guest-facing Lucia is a front-of-house teammate.
Operator-facing Lucia is a calm operating partner.
Eval Labs is the proof/regression system.
