> ## Documentation Index
> Fetch the complete documentation index at: https://helloluciallc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Property Operations

<Note>
  Property Operations defines the real-world operating context Lucia must support.
</Note>

***

## Current Founding Client

The founding property context is:

```text theme={"dark"}
Villa Valentin
```

Villa Valentin provides the first real operating environment for Lucia.

***

## Core Operational Domains

Lucia must support:

```text theme={"dark"}
arrivals
payments
payment policy
maintenance
concierge
guest requests
vendor coordination
property readiness
```

***

## Current Highest-Value Loop

The current highest-value operational loop is:

<div className="hl-flow"><span>maintenance intake</span><span>task creation</span><span>operator prioritization</span></div>

This loop proves that Lucia can receive live-world signals and convert them into useful operational work.

***

## Property Context Requirement

Lucia should never operate as if all properties are identical.

Each property needs:

```text theme={"dark"}
policies
contacts
service standards
vendor patterns
guest journey rules
escalation paths
payment terms
```

***

## Payment Policy Baseline v0

Implemented in Development:

```text theme={"dark"}
Admin /property renders Payment Policy Baseline v0.
The section is read-only and draft-safe.
It is labeled POLICY DRAFT / NO PERSISTENCE.
It warns that Admin is not saving this to Engine, Supabase, Signal Stream, or LIEA.
```

Visible policy shape:

```text theme={"dark"}
default currency
deposit required
deposit amount or percent
final balance due timing
security deposit policy
accepted payment methods
concierge / extra charges separate
operator payment verification owner
what counts as paid
what counts as pending review
what counts as overdue
notes / policy caveats
```

Not yet implemented:

```text theme={"dark"}
durable Engine-owned property payment policy contract
Admin payment policy editing
Admin payment policy persistence
LIEA policy-aware payment judgment
Signal Stream -> LIEA payment policy wiring
```

***

## Villa Valentin Role

Villa Valentin is not just test data.

It is the founding client and live operating proof of concept.

***

## See Also

* [01 - Villa Valentin Property Instance Pack](/lucia/properties/villa-valentin-property-instance-pack)
* [01 - Maintenance Workflow](/lucia/operations/maintenance-workflow)
* [04 - Owner Workflows](/lucia/operations/owner-workflows)
* [Lucia Payment Truth Foundation](/lucia/system-architecture/lucia-payment-truth-foundation)